Marketing Research - Mystery Shop Project - Question, Date and Time Assignments for 10:00 Class

Mystery Shopper

Assigned Question

Date & Time Assigned

Teri Angle

Where are your movies? (If asked for a title, say youíre looking for A Force More Powerful for a class)

 

Daniel Barts

Whereís a good place to study thatís quiet?

 

Josh Beavers

Do you have a fax machine I can use?

 

Clinton Beck

Can I use money from my printing account to use the copier? (In your questionnaire, note whether the employee suggested using the scanner)

 

Sarah Bryant

Do you have The Secret by Rhonda Byrne?

 

Twyla Butler

Where would I find this book? (On a piece of paper, write down this call number to show to the employee):  HQ 1206.L549 1999

 

Colleen Campbell

Where would I find this book? (On a piece of paper, write down this call number to show to the employee):  PR888.M63 W65 2006

 

PJ Catizone

Where would I find this? (On a piece of paper, write down this call number to show to the employee):  PN 1992.77.S688 2006

 

Bethany Clifton

Take a book to the front desk and tell the employee that you would like to check it out, but you donít have any ID with you.  Give as much detail as possible about the answer the employee gives you.

 

Grace Franceschelli

Where are your childrenís books? (If asked for further information, say you want to look through the Dr. Seuss books for an education class.)

 

Jon Giuffre

Where are your psychology journals? (If asked for further information, say you want to look at the American Journal of Family Therapy. If asked for a date (donít volunteer it!), say you want to look at the early 1980s.)

 

Melissa Glynn

Where are your journals? (If asked for further information, say you want to see the cover stories for Advertising Age from 1980, 1990, and 2000.)

 

Ryan Hall

Do you have Generation of Vipers?  (In your questionnaire, note whether the employee offered to help you get the book)

 

Chris Harr

Do you have Dan Brownís new book, LOST SYMBOL? (In your questionnaire, note whether the employee offered to put a hold on this book for you)

 

Lauren Hensley

I looked on the shelf and canít find this book. (Write on a piece of paper PR4611.A73 B76 2004 and show it to the employee)

 

John Huerth

Where are your DVDs? (If asked for a title, say youíre looking for On the Waterfront for a class)

 

Jessica Jewell

Do you have The Secret by Rhonda Byrne?

 

Jordan Leet

Where would I find this book? (On a piece of paper, write down this call number to show to the employee):  HQ 1206.L549 1999

 

Lindsay Leitner

Where would I find this book? (On a piece of paper, write down this call number to show to the employee):  PR888.M63 W65 2006

 

Vanessa Mabie

Where would I find this? (On a piece of paper, write down this call number to show to the employee):  PN 1992.77.S688 2006

 

Ronnie Massey

Take a book to the front desk and tell the employee that you would like to check it out, but you donít have any ID with you.  Give as much detail as possible about the answer the employee gives you.

 

Morgan McClain

Where are your childrenís books? (If asked for further information, say you want to look through the Dr. Seuss books for an education class.)

 

Sydney Nelson

Where are your psychology journals? (If asked for further information, say you want to look at the American Journal of Family Therapy. If asked for a date (donít volunteer it!), say you want to look at the early 1980s.)

 

Conrad Robinson

Where are your journals? (If asked for further information, say you want to see the cover stories for Advertising Age from 1980, 1990, and 2000.)

 

Chris Sizemore

Do you have Generation of Vipers?  (In your questionnaire, note whether the employee offered to help you get the book)

 

Amy Sleath

Do you have Dan Brownís new book, LOST SYMBOL? (In your questionnaire, note whether the employee offered to put a hold on this book for you)

 

Mandy Smith

I looked on the shelf and canít find this book. (Write on a piece of paper PR4611.A73 B76 2004 and show it to the employee)

 

Katie Toothman

Where are your DVDs? (If asked for a title, say youíre looking for On the Waterfront for a class)

 

Justin Triplett

Where are your movies? (If asked for a title, say youíre looking for A Force More Powerful for a class)

 

Jarrod Young

Whereís a good place to study thatís quiet?